Privacy Policy

Last Updated: September 14, 2026

WebTecPro ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Who We Are

WebTecPro is an AI automation agency providing AI chatbots, AI voice agents, website design, automation systems, CRM integrations, and related digital services.

If you have any questions regarding this Privacy Policy, please contact us using the details provided at the end of this document.

2. Information We Collect

We may collect and process the following information:

Information You Provide

Name

Email address

Phone number

Company name

Billing information

Information submitted through forms, chat widgets, booking systems, or support requests

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited

Time spent on pages

Referral source

Cookies and tracking data

AI and Communication Data

Where our services include AI chatbots, AI voice agents, or automation systems, we may collect:

Chat conversations

Voice call recordings and transcripts

Form submissions

Customer interaction data

Service usage information

3. How We Use Your Information

We use your information to:

Provide and manage our services

Respond to enquiries and support requests

Schedule consultations and meetings

Process payments and invoices

Improve website performance and user experience

Deliver AI automation services

Monitor service quality and performance

Comply with legal and regulatory obligations

Send service-related communications

Where permitted by law, we may also send marketing communications. You may opt out at any time.

4. Legal Basis for Processing

Under UK GDPR, we process personal data on one or more of the following legal bases:

Consent

Contractual necessity

Legitimate interests

Compliance with legal obligations

5. Sharing Your Information

We do not sell personal data.

We may share information with trusted third-party providers who help us operate our business and deliver services, including:

Website hosting providers

CRM providers

Payment processors

Email and SMS providers

Analytics providers

Artificial intelligence service providers

Cloud storage providers

All third parties are expected to process data securely and in accordance with applicable laws.

6. International Data Transfers

Some of our service providers may process data outside the United Kingdom.

Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal data only for as long as necessary to:

Provide services

Meet legal obligations

Resolve disputes

Enforce agreements

When data is no longer required, it will be securely deleted or anonymised where appropriate.

9. Your Rights

Subject to applicable law, you may have the right to:

Access your personal data

Correct inaccurate information

Request deletion of your information

Restrict processing

Object to processing

Request data portability

Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details below.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyse website traffic

Remember user preferences

Measure marketing effectiveness

You can manage cookie preferences through your browser settings.

Please also refer to our Cookie Policy for further information.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of any external sites they visit.

12. Children's Privacy

Our services are intended for businesses and individuals aged 18 and over.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

WebTecPro

Website: webtecpro.ai

Email: [email protected]

If you are dissatisfied with how your data has been handled, you may have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).